How can we help?

I lost my license key

Your key (it looks like GLID-XXXX-XXXX-XXXX) was emailed right after checkout. Search your inbox for “Glidrow”. If you can’t find it, email us from the address you bought with — or include your order number — and we’ll resend it.

Moving to a new Mac

A One Mac license activates on one Mac and a Three Macs license on up to three. To free a seat, open Settings › License on the old Mac and deactivate it, then enter your key on the new one. If the old Mac is gone, email us and we’ll reset your activations.

Glidrow can’t move my windows

Glidrow moves windows through macOS’s Accessibility permission. If it was switched off — often after a macOS update — turn it back on:

1. Open System Settings › Privacy & Security › Accessibility.
2. Find Glidrow and switch it on. If it’s already on, switch it off and on again.
3. Glidrow notices the change by itself — no restart needed.

Three-finger swipes don’t do anything

macOS uses three-finger swipes to switch between Spaces and full-screen apps, and it gets them first. In System Settings › Trackpad › More Gestures, set Swipe between full-screen applications and Mission Control to four fingers. Then check that Three-finger swipe is on in Glidrow’s Settings › Gestures.

An app won’t resize, or jumps back

Some apps have a minimum or fixed window size. Give them their own rule in Settings › App rules: choose Float to keep the app above the strip, or Ignore to leave it alone. Zoom and System Settings float by default.

Windows on other Spaces aren’t in the strip

Each Space has its own strip. macOS doesn’t let apps move windows between Spaces, so Glidrow arranges the windows on the Space you’re looking at — and remembers each strip’s order and widths when you come back.

Pause or turn Glidrow off

Click the mascot in the menu bar. Pause 1h leaves every window where it is for an hour; the switch at the top turns Glidrow off until you turn it back on. Keyboard fans: ⌃⌥M opens the strip overview from anywhere.

Refunds

Not happy? Email us within 14 days of buying for a full refund — see the refund policy.

Updates

Glidrow updates itself. When a new version is ready, a banner slides in with Install and Later — you can also check from Settings › Updates, or turn on automatic installs there. Every version is listed in the changelog.