Privacy policy

What the app accesses on your Mac

• Accessibility (required). macOS only lets apps move and resize other apps’ windows through the Accessibility permission. Glidrow uses it to read window positions and sizes and to move them — nothing else.
• Screen Recording (optional, off by default). Only used to show real window previews in the strip overview. The pictures are made and kept on your Mac and are never uploaded.
• Trackpad input. Used to recognise the gestures you turn on in Settings › Gestures. It is processed on your Mac and never stored.

Your layouts, workspaces, app rules and settings are stored on your Mac. You can export them yourself from Settings › General.

What leaves your Mac

• License activation. When you activate, and about once a week after that, Glidrow sends your license key and an anonymous Mac identifier to our activation server, so a key can’t be used on more Macs than it allows. Nothing else is sent.
• Update checks. Glidrow downloads our update feed to see if a new version exists. Like any web request, this reveals your IP address to the server; we don’t log or use it.
• Anonymous usage data (opt-in, off by default). If you switch it on in Settings › General, Glidrow sends anonymous counts such as which features are used. It never includes window titles, file paths, app contents or anything that identifies you.
• Diagnostics (only when you send them). “Send diagnostics to support” prepares an email you can read before sending. It contains technical details only, never window titles or file paths.

When you buy

Payments are handled by our payment provider, who acts as the merchant of record and processes your name, email, billing address and payment details under its own privacy policy. We receive your email address, country and order details so we can send your license key and help you. We never see your full card details.

This website

This site doesn’t use advertising or tracking cookies. If we add analytics, it will be a privacy-friendly service that doesn’t use cookies or build profiles, and we’ll update this page first.

How long we keep data

We keep order and license records for as long as your license exists and as long as tax law requires. Support emails are deleted when they’re no longer needed to help you.

Your rights

You can ask us for a copy of the data we hold about you, or ask us to correct or delete it, by emailing support@glidrow.com. Deleting your license record means the key stops working.

Changes

If this policy changes, we’ll update the date at the top. Significant changes will also be mentioned in the changelog.