At a glance
Full refund
Within 14 days of purchase.
No questions asked
Just email us — no forms to fill in.
Quick reply
We answer within one working day.
Back to your card
Most banks show it within 5–10 days.
The promise
If Glidrow isn’t right for you, email us within 14 days of your purchase and we’ll refund you in full. No forms, no questions you have to answer.
How to ask
- Email support@glidrow.com from the address you bought with, or include your order number.
- We reply within one working day and start the refund.
- The money goes back to your original payment method. Most banks show it within 5–10 days.
What happens to your license
When a refund is made, your license key is deactivated and Glidrow returns to its unactivated state. Your windows stay exactly where they are.
After 14 days
We can’t usually refund after 14 days, but if something stopped working because of a bug we can’t fix, write to us — we’ll always look at it fairly. Your rights under local consumer law aren’t affected.
Still need help?
A real person answers every email, usually within one working day.